Having trouble logging in?

Please don't hesitate to contact us via this support channel by click "New Support Ticket" above. 

Logging in and ActionID Guide

General Guidelines for Seeking VAN Support


How do I renew my VAN access?

You can renew your VAN contract by re-submitting a response to this form.


Other support questions

For general data questions or to schedule a training session please contact us via this support channel.


How can I obtain NGP VAN's add-on tools?

If you are interested in utilizing NGP VAN’s native add-on tools such as the new VPB Connect, Predictive Dialer or other phone services, please contact [email protected]. For any other inquiry regarding NGP VAN’s tools, please contact [email protected].


Please note that some tools are not available without a licensed VAN committee such as MiniVAN or MiniVAN Manager.


https://www.nydems.org/action/van-request